Covid-19 Update

Covid-19 Update

Stellar SanitizationCovid 19

Important Covid 19 Agreement, Waiver and Release Information, Booking Terms & Conditions

Reservations: | 1-800-223-1108

Dear friends, past and future guests,

Covid 19 Certified

We are pleased to confirm that Jade Mountain and sister resort Anse Chastanet are open on a year-round basis and are very happy to consistently receive wonderful and positive feedback from the guests who have stayed with us (view here). It would be a pleasure to welcome you. Please view our current 2022 promotions on our website, book online, or contact us via or call Tel + 1-800-223-1108 or + 1-758-459-6100. Please visit here for our 2023 rates and promotions.

It is very important that anyone wishing to visit or currently booked to visit Saint Lucia reviews the Saint Lucia entry requirements here:

As per April 2, 2022 there no longer is a pre-arrival test requirement for fully vaccinated travellers who have a valid vaccination record. Fully vaccinated travellers must provide a valid vaccination record on check-in, for boarding and on entry to Saint Lucia. Details can be found here.

Unvaccinated Travellers: Unvaccinated travellers aged 5 years and older must have a valid negative Standard COVID-19 PCR test done within 5 days prior to arrival. Not all tests are accepted, please be sure to visit link for current and complete information.

Required for travel:

  • Vaccinated Travellers – Your vaccination proof
  • Unvaccinated Travellers – Your test results
  • All Travellers – Health Screening Form

The Health Screening Form should be downloaded and printed and must completed before disembarkation in Saint Lucia for ease of processing on arrival, Saint Lucia Health Screening form here.

PCR & RAPID ANTIGEN TESTING: If you require a PCR or rapid antigen test for the return journey home, please know that this can be facilitated directly at our resort. Contact for further details or click here for more information. We keep track of all travel entry requirements as they are being announced by the United States, the United Kingdom and other countries. Our local laboratories are efficient in delivering results on a timely basis.

You will find that the airport arrival is very well organized. Once you have deplaned you will pass through an air-conditioned area where you will present a health form you will have been given on arrival to fill in. You will be very pleased with the level of care and customer service through these various stages. After the health check you will move on to passport control and pick up your luggage. A taxi dispatcher along with our airport representative will assign a vehicle to you. As per the current island protocols, there is no sharing of vehicles unless you are part of a family or group.

Our services and activities are highlighted here.

In order to protect the health of both our guests and spa team members, unvaccinated guests who wish to enjoy a spa treatment must have a negative antigen test result on the day of service (the resort can facilitate the testing). Kindly share with us your vaccination status prior to requesting a spa appointment.

Our resort encompasses 600 acres with two beaches, miles of private walking and mountain biking trails plus a variety of water sports. Also, guests are able to enjoy a wide selection of activities off the property. Our guest services department will always have the latest information at hand. Coastal excursions by boat are also available and we offer a variety of such coastal tours and a variety of exclusive private excursions and yacht charters. It is important to note that our Saint Lucia Government regulations apply for all, vaccinated or not: As per government regulation, face masks are required when in public spaces, with other persons present. Physical distancing should also be observed, as well as frequent hand sanitizing and general caution with a view to protecting yourself and those around you. If you are looking for travel insurance, there are many offers out there and we suggest you explore these to ensure that the insurance offering you choose meets your individual needs.

We wish you continued good health and we look forward to welcoming you.

Best regards
Nick and Karolin Troubetzkoy
Jade Mountain

Resort Reservations: | 1-800-223-1108

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WTTC Safe Travels We are pleased to have received our WTTC Global Safety Stamp to Recognise Safe Travels Protocols. The specially designed stamp assists travellers to recognise governments and companies around the world which have adopted health and hygiene global standardised protocols – so consumers can experience ‘Safe Travels’.