Agreement, Waiver and Release

Dear Prospective Guests,

Please know that we have always taken your health, safety, and comfort very seriously, and we have always enjoyed a well-deserved reputation for maintaining very high levels of customer service, cleanliness, and safety.

As a result of the Covid -19 (coronavirus) pandemic presently, we are taking enhanced health and safety measures throughout the resort to help maintain a clean, safe and comfortable environment for our valued guests, staff members, and visitors.   Despite these enhanced health and safety measures we offer no guarantee that the risks associated with the virus will be totally eliminated.  For your safety all guests will be required to adhere to all health and safety protocols, posted rules, signage, and instructions during your stay with us.  Compliance with social distancing, hand washing and sanitizing, and similar instructions will be of primary importance.

Covid-19 (coronavirus) is highly contagious, potentially deadly, and may result in serious illness, injury, disability or death.  There is an inherent risk of coronavirus/Covid-19 exposure anywhere people are, or have been, present.  The Center for Disease Control (“CDC”) has indicated that certain people may be at greater risk, namely the elderly and those with compromised immune systems and other underlying conditions.  However, young and healthy people may also suffer severe illness, injury disability and or death, and should therefore take precautions.

As a condition of visiting the resort and using any of its services, facilities and amenities, you will be required to VOLUNTARILY AGREE TO FULLY ASSUME ALL RISKS related to exposure to any infectious disease including but not limited to Covid-19 exposure.  You further AGREE that you, your heirs, executors, successors and assigns SHALL HOLD HARMLESS AND SHALL NOT SUE and or OTHERWISE HOLD LIABLE the resort, its owners, officers, directors, employees, agents, representatives, insurers, affiliates, suppliers and any relevant tour operators, travel agencies, and travel agents, for any illness, injury, death, disability, losses or damages of any kind or nature whatsoever caused by exposure to any infectious disease including but not limited to Covid-19  Kindly note that all  guests will be required to sign an Agreement, Waiver  and Release Regarding Covid -19 ( hereafter “Waiver”  ) to this effect upon booking.

This Waiver applies to all guests and visitors including but not limited to any minor children for whom an adult guest or visitor is a parent, guardian, or is otherwise responsible for. The Waiver shall be LEGALLY BINDING.  Should any guest or visitor bring a claim, suit or any other action in violation of this provision, we shall seek to have it DISMISSED WITH PREJUDICE (meaning permanently dismissed) with costs.  

Please understand that, without this Waiver, it would be nearly impossible for the resort to operate under the current circumstances.  We don’t like legal jargon any more than you do, and we look forward to the day (hopefully in the near future) when all of this goes away.  In the meantime, we feel it is only fair that you are fully informed and allowed to make the best possible decisions for you and your loved ones.

We greatly—and very sincerely—appreciate you and your business, and we look forward to providing you with an excellent Saint Lucian holiday.  Thank You!

General Disclaimer - 3RD PARTY SUPPLIERS

Anse Chastanet Hotel (SYCUM) Limited including Jade Mountain hereby gives notice that all arrangements for transport, conveyance or carriage by plane, helicopter, boat, vehicle or other forms conveyance for transfers or excursions during a guest's vacation stay are made upon the expressed condition that Anse Chastanet Hotel (SYCUM) Limited including Jade Mountain shall not be held liable by any person participating in the same for injury, loss, damage, sickness, accident, delay or irregularity occasioned by reason of any defect in any vehicle, aircraft, helicopter, boat or other conveyance, or through the act of default of any servant or agent or any other person engaging in operating the tour or conveying the guest or otherwise in connection therewith nor for any loss, injury, delay, sickness or damage occasioned by such person or their property during their stay. The right is reserved to withdraw, with or without notice, any tour announced in this programme and to make such alterations in the itineraries as may be found desirable for the convenience of the parties and proper carrying out of tours. The right is also reserved to decline or accept or retain any person as a member of any party at any time. Baggage is at the owner’s risk at all times.

Anse Chastanet Hotel (SYCUM) Limited hereby further declares and gives you notice that:

1. Any carriers (whether by land, sea or air), hotels, restaurants, or any person or companies (hereinafter called Third Parties Suppliers) providing services hereunder are independent contractors engaged by Anse Chastanet Hotel (SYCUM) Limited to provide certain services for your benefit and convenience.

2. There exists no relationship of Master and Servant or agency between Anse Chastanet Hotel (SYCUM) Limited and Third Parties Suppliers.

Anse Chastanet Hotel (Sycum) Ltd its owners, directors, employees or affiliates is not responsible for Third Party Suppliers and makes no representations or warranties regarding said Third Party Suppliers. Anse Chastanet Hotel (Sycum) Ltd its owners, directors, employees or affiliates will not be responsible or liable, directly or indirectly, for any actual or alleged damage or loss caused by or in connection with use of or reliance on any Third Party Supplier. The use of Third Party Suppliers is done at guests' discretion and risk and with guests’ agreement that guest will be solely responsible for any damage guest may experience as a result of guest use of third party services. If guest decides to use Third Party Suppliers, guest is hereby advised that access and use of such Third Party Suppliers are governed solely by the terms and conditions of such Third Party Suppliers. Guest irrevocably waives any claim against Anse Chastanet Hotel (Sycum) Ltd its owners, directors, employees or affiliates with respect to such Third Party Suppliers.